Dent Storm

dental Management System

Project Type
Web Dashboard
Role
Solo Designer
Duration
4 Weeks

The Problem

Design a product for small dentists to help them manage their daily operations in the clinic efficiently.

The Goal

Find a product to automate the process that helps dentists to save their time. they can stay connected with their patients and follow up on thier patient's medical plan.

1

Research

2

Define

3

Design

4

Test
First, before touching anything related to design, I wanted to dive into the dantist's daily tasks. I wanted to understand exactly what are
their pain point and how they deal with them.

Through a a deep research it's found that the time management is the biggest issue for most practitioners and that's because of the
enoroumus time wasted on administrative work. As found in some reseach made by American Medical Association, the medium time
spent on administrative work is 49% comparing with the time spent with the patient is 27% which is a huge difference
It's found that Dentists spend another 1 to 2 hours of personal time each night doing additional computer and other clerical work
Mapped out the competitors, I wanted to explore what was currently successful and could be improved. and I found that the software market for similar products is huge and the competition is really big, specially in dental tools market.

I found that almost none of them had considered User-self training for their product and almost all of them need a training to be
able to use it
Click here to see the competitive analysis map
Creating the task flow allowed me to visualize the feature from the user's perspective. decide how the app would be organized, and
look for ways to implement the features that I found were important to customers.
Creating the task flow allowed me to visualize the feature from the user's perspective. decide how the app would be organized, and
look for ways to implement the features that I found were important to customers.

Major Improvements

Conclusion

Thank you for reading my use case, it was a really fruitful journey, I'm really grateful to have the chance to go through an entire UX
process and learn by do. On that note, a few things I've learned:

Big challenges require small steps
Take small steps, because big changes can not be brought overnight, especially not just by an application alone. Accordingly, develop
more strategically meaningful and realistically applicable tools that steer in the intended direction.

Journey Maps are my best friend
Especially as it gets more complex, Journey mapping is very helpful, on the one hand, to put a comprehensive process on paper and
to uncover problematic and promising points, on the other hand, to provide a basis for qood cooperation for all stakeholders.

Get feedback as much as you can
Throughout the design process, I have learned that peer and user feedbacks from research usability studies contributes in the app's
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